Fortis Healthcare is going to open a new hospital in Chennai by the end of 2017. The CEO Bhavdeep Singh said that this is going to be the first multi-organ transplant centre in India. This chain of multi-specialty hospital already has 45 hospitals all over the country.
Singh informed, “Besides this new hospital in Chennai, we are also opening a liver transplant centre in Noida in the next 2-3 months while adding substantial number of beds and oncology program at our hospitals at Bannerghatta Road in Bengaluru and at Shalimar Bagh in New Delhi.” He added, “We have also changed our narratives to focusing more on quality patient care, experience of our patients and clinical outcomes, doing them effectively in profit driven manner. Currently, we have a strength of 18,000 employees or associates, who are working hard to provide best possible health care available anywhere in the world.”
Various clinical results were also published by the healthcare group on their website in 2016 as a part of its development chronicle. “We first started publishing clinical outcomes of cardiac cases in Fortis Escorts Heart Institute situated in Okhla, New Delhi, while adding the program to a couple of other hospitals and specialties too. First we began tracking the outputs in 2014 and publishing happened by the end of 2015 or early 2016. We will be posting more clinical outcomes from the perspective of different specialties and geographies in the next 2-3 years,” said the CEO.
Speaking on the present situation and behavior of the healthcare industry, he added, “We are facing a big shift in the context of awareness of the patients towards their ailments. Today, average Indian patient is extremely educated towards different ailments when it comes to understanding the type of procedure that goes into their treatment, type of medications etc. Secondly, disease burden in India continues to evolve. Earlier cardiac problems used to be the biggest ailment in India, now joining the reality bandwagon are orthopaedics, oncology and neuroscience related diseases. For example, about 6-7 years ago, oral cancer due to the use of tobacco was the most popular one and at that time, breast cancer used to be at 6th or 7th position but today the prevalence of breast cancer has gone up so much. I think the whole evolution of disease burden in our country has very significant impact on how healthcare businesses are being managed in today’s time.”
He was also of the view that new-age innovation and technology have always had a huge effect on the working of the healthcare industry. As the number of international patients in India has gone up, it has also led to the growth of medical tourism in India.
Concluding, he said, “For international patients, we work closely with other healthcare organisations as well as with the Government of India for medical visas and the NABH for accreditation of our hospitals, as only for accredited hospitals international patients get medical visa. We could possibly double our business when it comes to the treatment of international patients, probably in the next 3-4 years.”
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